West Seattle Auto Repair

West Seattle Auto Repair

1215 Reviews

Mon - Thurs: 7:30am - 6:00pm

We are CLOSED on Fridays

Request An Appointment
Call Us:(206) 539-1984Contact us via textOpt-In to Our Text Messages
5

First class service. Thorough, professional, Thorough, professional, knowledgeable and friendly. They budeliver service on time. The cost is premium, but fair considering the caliber of service.

Thank you, William, for your outstanding review! It fills us with joy to know our dedication to providing top-notch service has made you a happy customer. We strive to consistently deliver thorough, professional, and friendly service. Your appreciation for our expertise and commitment means the world to us. Until next time!

- Swedish Automotive
5

The service itself was smooth and efficient, and I was kept informed throughout the process until I got the car. I really like how clean, spacious, and modern the facility was too and it looked great and had a comfortable waiting area that made the short wait much more pleasant. It’s clear that this location values both quality service and customer comfort. I’ll definitely be returning for future maintenance and highly recommended !

Thank you, Daniel! Wow, we are so happy to hear how impressed you were not only with your service, but also our facility! We pride ourselves on both and it's great to know that you noticed. We appreciate you taking the time to share your great experience here and we look forward to seeing you again down the road!

- Swedish Automotive
5

After a "roadside hazard" incident, my injured Volvo limped into Swedish Automotive - probably out of shear instinct. They were closed,, but the gentlemen at Swedish Automotive helped me tremendously, EVEN THOUGH THEY HAD ZERO PROFIT TO GAIN! My Volvo is still new, but I will definitely use Swedish Automotive for future service.

Thank you so much, Gary! We know that unexpected vehicle trouble is never convenient and we are happy we could give you a spot to keep you safe until you could secure your new tire. We take our clients' safety seriously and if you need anything in the future, just let us know - happy motoring!

- Swedish Automotive
5

The staff were polite, explained everything and followed up with me to ensure satisfaction. They also helped me with transportation when I had to leave my car with them.

Thank you, April, we appreciate the kind words and we are glad you had a great experience here! Happy motoring!

- Swedish Automotive
1

I have done an oil change on my Volvo turn out the guy didn’t do it properly and ended up with a leak and having to do it again and purchase the part at the dealership. The front desk very professional and super nice but the work is very lousy from my experience

Yassine, this review takes us by surprise and after reviewing the repair order and talking to your advisor, I can see during your first visit with us in early May, we diagnosed an issue you were having with the vehicle not being able to accelerate beyond 25 MPH. We also performed an oil and filter service, with our inspection. We advised you on the repairs needed, looked into whether or not it might be covered under the manufacturer's warranty and let you know about a few items of concern we found during the inspection. Your service was performed by one of our most experienced, certified techs and you chose to not have any repairs or additional service done. I've reviewed our communication log and questioned your service advisor and I can't find any mention of having to repair a leak or obtain any parts from the dealership. We pride ourselves on our communication and our expert service and always appreciate knowing if we could have done better, so don't hesitate to contact us or stop by to see if we can clear up any confusion.

- Swedish Automotive
5

This team is awesome. They are thoughtful, honest and thorough. We take all of our vehicles there for service.

Thank you Jon for the fantastic review! We are thrilled to hear that you consider us your go-to service center. We are committed to providing exceptional service and ensuring your vehicles are taken care of. See you next time!

- Swedish Automotive
1

Asked for a smoke test of the air manifold and a pressure test of the exhaust. Very specific request. They said they would do a diagnostic (something else) for $260 and setup an appointment. On the day, I show up and they tell me 1-2 days for diagnostic with no loaner car availability. They also wanted to do some deferred work. I asked to do the specific tests to reduce the diagnostic time, and they could not guarantee a same day return. So on the one hand, they wanted to do more work and on the other they didn't have the time for my request on my appointment day. What do you think is going on?

We feel disappointed that we haven't been able to demonstrate the value of our service to you for the last few years, Avid. I have discussed this visit with the advisor who worked with you and tried to get some more information. When the appointment was made to perform diagnostic service, you had also requested the vehicle back by mid-afternoon. When you arrived, you asked for a specific test to be done. While the testing you requested can be a part of the process, diagnosis consists of many aspects. Determining the root cause of a problem can lead a technician to perform any number of tests and our expert techs are the ones who will determine the testing that needs to be done, based on the symptoms and evidence. Our technicians attend training year-round and dedicate themselves to being the best in their field. Meeting a time deadline for something that is unknown is also difficult and we had advised that. Also, for the last few years, you have chosen to do all of your own work after having us perform an inspection, so we just wanted to check in about all of the recommended services we have let you know about and see if they have all been performed. It's apparent that we aren't able to provide you with the service that you desire, so we wish you the best of luck in finding a shop who can meet your needs.

- Swedish Automotive
5

Earlier today I discovered Swedish automotive, and the showroom had a calm, sophisticated atmosphere

Thank you for taking the time to share your positive experience at our Swedish automotive showroom, Shirley! We are delighted to hear that you enjoyed the calm and sophisticated atmosphere. Your feedback means a lot to us and we look forward to assisting you in the future!

- Swedish Automotive
5

We started taking our little Mercedes pop top camper van to Swedish about a year ago, when we got tired of dealing with the Mercedes Benz dealerships. Swedish automotive isnt the cheapest independent shop, but theyre conscientious and meticulous; when I go there I feel like a family member is taking care of our transportation needs. Yesterday I took our van just for a quick (cautionary) oil change, mentioning our upcoming summer camping trips, sure enough Sean got us a full report on a complete inspection. This is the thing thatll keep me coming back. Were no strangers to expensive car repairs and poor life choices, we come from a background of BMW M cars, Porsches, Alfa Romeo, Ducatis and yes, even some old Fiat. Were glad we found you, thank you Swedish!!

Carlo, thank you for your heartfelt review! We are thrilled to hear that you feel like family at Swedish Automotive. Our team takes pride in providing thorough and meticulous service, ensuring that your van is in top shape for your summer adventures. Your trust in us means the world, and we look forward to continuing to exceed your expectations. Thank you for choosing Swedish Automotive!

- Swedish Automotive
5

Have been coming here for just about 3 years for my car and they have always been great at explaining what needs to be done and what can wait and calling with updates if something else comes up. I never feel upsold or pressured into any fix or service and they’re always very nice!

Thank you Isha for being a loyal customer for the past three years! We are delighted to hear that you have consistently had positive experiences at our dealership. Our team takes pride in delivering transparent and personalized service that puts your needs first. We appreciate your kind words and look forward to serving you for many more years to come!

- Swedish Automotive
1234567...122
Leave a review
Swedish Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Swedish Automotive (206) 938-8685 if you have any issues in accessing any area of our website.