West Seattle Auto Repair

In summary, I was impressed by the thoroughness of their work, and also by their integrity. I took my car to Swedish Automotive to get some work done that was recommended by the dealer. They are two blocks away from my house, whereas the dealer is approx 10 miles away, so it was convenient. I needed to get the AC fixed, and the dealer had recommended front control arm bushings replacement. Swedish Automotive looked for symptoms of bushing deterioration using both a road test (should hear a clunk from the front end) and by putting the car on a lift and doing an inspection. No problems were found, so they did not proceed with the unnecessary maintenance that I had naively requested. So thank you for that. The AC work was similarly thorough. They didn't just do a refrigerant replacement. Instead they tested the control of the AC system. They found an intermittent compressor control relay, replaced it, and to be thorough, they leak tested the system overnight. Now the AC is back to being its chilly self, just in time for 90F weather. When I picked up the car, there was a thank you card, complete with a Swedish Fish candy attached. Nice touch! Swedish Automotive will get all of my future Subaru maintenance.

I've been taking my Volvos to Swedish Automotive for over 20 years because the team there is trustworthy, knowledgeable, and friendly. They do a great job explaining the work and their pricing is really reasonable. They've been great at helping me maintain my cars and when I have something that comes up unexpectedly. Its such a relief to a trusted mechanic!

Thanks to the Swedish Automotive team for keeping my '99 V70R running smoothly! It's always a pleasure to work with Sean and Taylor.

These folks took advantage of my 80 year old mother and told her she needed several thousand dollars in repairs and charged her one thousand just to look at her vehicle, no services provided. We took it for a second option and their assessment was completely different and much more affordable. Beware of this place if you are a woman or an elder- they will take advantage of you!!

They are conveniently located in west Seattle and their prices were reasonable vs brand dealerships for Mercedes. I will likely switch over to them in the future vs going to merc service center.

I’ve come to Swedish many times in the past, and no complaints. They asked for a review following my most recent visit—otherwise, I wouldn’t have bothered. I brought my Audi in on a Monday morning and explained exactly what was wrong—a failed front air suspension strut—and that I needed the car back by the end of the week for a scheduled road trip. They said they could do it, but that they only do them in pairs; replace both struts, or neither. I authorized the work, mostly because I didn’t have any other options for getting the repair done before my trip. Unfortunately, Swedish didn’t get it done. Instead, they called Thursday morning to say my car wouldn’t be ready before the following Monday. I had to rent a vehicle for the trip—not their fault—but doing so at the last minute added a few hundred dollars to the expense. I cancelled the work order (because I can get the work done elsewhere for less than half the price now that time is no longer an issue). But what especially rankles me is that they charged me $400 to “diagnose” the suspension problem that I’d identified and that they failed to fix. It felt like gouging, under the circumstances.

thinking about this company pisses me off

Friendly and professional service. I will be returning for whatever my car needs in the future.

Great experience with Swedish Automotive — they diagnosed and fixed a coolant system issue on our BMW quickly and correctly. They also gave us a loaner car while ours was in the shop, which made things so much easier. I even left my hat in the loaner by mistake, and they held onto it until I could pick it up. Small thing, but it shows how much they care about their customers. Highly recommend for service.

Great to have such a professional mechanics shop in the neighborhood! Brought my 2019 Mercedes C-Class in for some brake noise. The team was able to diagnose the issue and kept me up to date with photos and text messages. Will return for future car needs!