West Seattle Auto Repair

I thought the water pump had went out in my 2005 Saab 9-3 as it was getting hot all of the sudden. I had it towed to European Auto since they're close and familiar with Saab's. Dealt with Sean, who was friendly and spoke in terms I could understand. Said it was the head gasket and the why that kinda thing happens, He then gave me options, price points, their availability etc. Even give me a couple days to think about it. He even gave me some general knowledge about me car. I didn't know. Overall the customer service here reminds me of customer service of a generation ago, sincere and genuine. Thanks again

So friendly and transparent on their thorough inspection of my car. Will use again.

Fast talking on the phone so hard to know what you’re truly approving. But they do know what they’re doing! Quality work, but expensive with a master technician. Get your complex work done here.

They were very friendly, got me in quickly, fixed the problem on my Volvo, and DIDN’T overcharge me! Highly recommend!

Excellent service and trustworthy. I would not go anywhere else. My car is always taken care of, and both the car and I appreciate that. Thanks Jason!

Friendly, reliable and affordable service to include things I had failed to realize were overdue for maintenance. I feel that I now have a completely refurbished vehicle. One small comment: vehicle was not cleaned/vacuumed prior to return - usually a nice touch.