Showed up unannounced on a weekday afternoon with my 2011 BMW 328xi that was idling strangely and had a screaming noise coming from the engine. Sean was super helpful and very accommodating. The problem(s) we’re diagnosed promptly efficiently and while the overall fix was expensive (isn’t everything these days), Sean was extremely transparent and customer-focused about each next step and cost estimate. I am also well aware from multiple past experiences that it would’ve been at least twice the cost had I taken it back to BMW. My car is now running better than ever! Thank you Sean and all at Swedish Automotive! I will be back.