I have a Subaru that I took to a Subaru dealership in Ballard for a free general inspection, to see if my car, which had no damage or leaks, needed any maintenance perhaps, and if the repair it might need would be cheaper. Big mistake! As I left that place on Ballard and arrived in my neighborhood, my Subaru started smoking and leaking all its transmission fluid. I called several places, and they were all busy, had no experience with Subarus, were extremely expensive, or couldn't help me until I contacted Swedish Automotive. They immediately told me I could bring my Subaru, that they would be ready to speak with the tow truck driver upon arrival, and that they would have a place ready to receive it. I assure you, I could finally breathe a sigh of relief amidst the anguish and worry, knowing my car was in good hands. The tow truck driver arrived, and indeed, the space was reserved for my car. Taylor greeted us, very kindly and patiently listening to everything that had happened. He reassured us, saying they would take care of it as soon as possible and would send us an email and a text message explaining what had happened so I could decide if I wanted to proceed and authorize the arrangements. And indeed it was, I received the message and the email, I authorized the arrangements and my car was ready on Monday. I am truly and infinitely grateful to Taylor for her patience and understanding in helping us when I was so upset by everything that was happening, at a time when I saw no solution. And thank you to Todd, the owner of Swedish Automotive, for having such an excellent team. Excellent professionals. Great team of people .Thank you so much.👍😃
Thank you so much for such a thoughtful review! We are so happy that we were able to help you and give you the peace of mind that we work so hard to be able to provide for our wonderful clients! Making sure you have safe, reliable transportation is our priority and we are also thankful for the shout-outs to both Taylor and Todd! We will be here when you need us again and iin the meantime, happy motoring!
- Swedish Automotive