5

I have a Subaru that I took to a Subaru dealership in Ballard for a free general inspection, to see if my car, which had no damage or leaks, needed any maintenance perhaps, and if the repair it might need would be cheaper. Big mistake! As I left that place on Ballard and arrived in my neighborhood, my Subaru started smoking and leaking all its transmission fluid. I called several places, and they were all busy, had no experience with Subarus, were extremely expensive, or couldn't help me until I contacted Swedish Automotive. They immediately told me I could bring my Subaru, that they would be ready to speak with the tow truck driver upon arrival, and that they would have a place ready to receive it. I assure you, I could finally breathe a sigh of relief amidst the anguish and worry, knowing my car was in good hands. The tow truck driver arrived, and indeed, the space was reserved for my car. Taylor greeted us, very kindly and patiently listening to everything that had happened. He reassured us, saying they would take care of it as soon as possible and would send us an email and a text message explaining what had happened so I could decide if I wanted to proceed and authorize the arrangements. And indeed it was, I received the message and the email, I authorized the arrangements and my car was ready on Monday. I am truly and infinitely grateful to Taylor for her patience and understanding in helping us when I was so upset by everything that was happening, at a time when I saw no solution. And thank you to Todd, the owner of Swedish Automotive, for having such an excellent team. Excellent professionals. Great team of people .Thank you so much.👍😃

Thank you so much for such a thoughtful review! We are so happy that we were able to help you and give you the peace of mind that we work so hard to be able to provide for our wonderful clients! Making sure you have safe, reliable transportation is our priority and we are also thankful for the shout-outs to both Taylor and Todd! We will be here when you need us again and iin the meantime, happy motoring!

- Swedish Automotive
5

Thank you very much, Claudia, for taking the time to give us a good review - we are glad we were able to service your 2021 Volvo XC40 and hope to see you again in the future!

- Swedish Automotive
5

Found the Swedes to be very professional and courteous. Diagnosed and fixed the one l leak on our 25 year old 9-3. Also disabled our alarm system which has been going off for no reason a lot lately. It's never certain we won't cross the point where the car will cost more to fix than it's worth. The Swedes were very cognizant of this and worked with us to keep the bill low. I tried to give 5 stars but on my phone it would only go up to 4.

Thank you for the amazing review! We pride ourselves on providing professional and courteous service. It's great to hear that we were able to diagnose and fix the leak on your 9-3, as well as disable your alarm system. We understand the importance of keeping costs manageable, and we're glad we could work with you on that. We appreciate your support, and hope to see you again!

- Swedish Automotive
5

I know that when I leave my Volvo with the team at Swedish Automotive it will be well taken care of. I'm in along term relationship with my car and SA makes sure that relationship is going to last.

Thank you, Shelli - we really appreciate the relationships we build with our clients and we value your continued trust in us. We love being able to help people get the most value out of their vehicles by making them last and keeping them safe and reliable. Your trust in us means more than anything and we will be here for you when you need us. Thanks again and have a great day!

- Swedish Automotive
5

Great shop with upfront pricing and clean and friendly atmosphere. They were very comparing with my crazy schedule. Will be going there from now on!

We're so happy to hear that we were able to accomodate your schedule and provide you with a great experience! We appreciate your kind words and great review - thank you so much! Until next time, happy motoring!

- Swedish Automotive
5

I brought my car in for a strange noise and had an excellent experience. From start to finish, the team was professional, transparent about the costs, and kept me updated throughout the process. They fixed the problem and also took care of some routine maintenance in a very timely manner. It’s rare to find a shop that combines such high-quality technical work with great customer service. I also appreciated the handwritten thank you card, and Swedish fish treat waiting for me on my dash when I went to pick my car up! I’ll definitely be coming back for all my future repairs.

Dear Lori, thank you for sharing your 5-star experience with us! We are thrilled to hear that you had an excellent visit and that our team went above and beyond to provide exceptional service. It makes us happy to know that you appreciated our attention to detail and the little extras. We look forward to welcoming you back for all your future repair needs!

- Swedish Automotive
5

Awesome service!

Thank you so much, Trina! We're so happy we were able to give you and your Volvo a great experience! We'll be here when you need service again!

- Swedish Automotive
5

I want to thank Swedish Motors for their hard work on my car. Its an older Volvo model and parts are hard to find. Thank you to Rob and Jewell for not giving up on my car and to Sean for being such a great advocate. Sincerely, Bea Knott

Thank you, Bea,. for being such a wonderful client over the years! We will make sure that Rob and Jewel are appreciated and we look forward to being able to help you whenever you need us!

- Swedish Automotive
5

Thank you, Bryan, your continued trust in us to take care of your Subaru means more than anything and we're happy to be here for you whenever you need us. Happy motoring!

- Swedish Automotive
5

Scheduling was simple. The work was done when promised & the car performed well afterwards. I appreciated the kind, courteous personnel.

Thank you so much! Getting your vehicle serviced isn't always convenient, so we try to make it as easy as we can. We'll be here for you and your Subaru when you need us again and we're happy we were able to provide you with a great experience!

- Swedish Automotive