I brought my 2011 Tiguan in to have it serviced when the catalytic converter light when on. It was an easy process to book an appointment to drop off my car, the location was easy to locate, and the team at Swedish Automotive was friendly and professional. All of the communication was via text message - and that can seem a little cryptic when you are accustomed to dealerships' service departments calling with updates and details - but SA offers a number to call if you want to discuss any of their updates. Swedish repaired the issue and the pricing was fair considering the work they needed to do on my car. Overall, I was impressed with Swedish Automotive.
Rebecca, thank you for sharing your experience with us. We're glad to hear that our appointment process was smooth and our team provided friendly and professional service. We understand that our text-based communication may be different from what you're used to, but we're also always available to discuss any updates over the phone, too. We're very sorry if that was not explained clearly. It's great to know that you were satisfied with the repairs and found our pricing fair. We appreciate your kind words and look forward to serving you again in the future.
- Swedish Automotive