West Seattle Auto Repair

I brought my Subaru Crosstrek in for diagnosis. A very sweet shop dog greeted me on arrival. They loaned me a rental car I could use until my car was ready. Later that day they called to let me know they could not diagnosis the problem and recommended I take it to the dealer where it was still under an extended warranty for the particular issue. They did not charge me for the full inspection and diagnosis or the rental car. They even vacuumed the inside of my Subaru. Before leaving they gave me a print out of the extended dealer warranty information and a report of my car inspection so I knew what work needed to be done by the dealer. I would take my car there again and was really impressed with the exceptional customer service and communication. I was treated with respect, kindness, and care.

They always do great work but never try to up sale things not needed

I've never enjoyed going to the mechanic until I came here! These guys are fantastic and kept me in the loop the entire time they were working on my Subaru. I'll come here for everything I need done in the future.

Swedish is wonderful. They are honest, prompt and communicative. They take great care of my Subaru too.

The folks at Swedish Automotive set the bar for excellent, professional service. They take the time to explain what’s going on, how everything works (and now isn’t) and get to fixing things quickly. Couldn’t recommend them enough!

This was my first experience with Swedish Automotive and it was wonderful. The staff was responsive, informative, and provided excellent customer service. I will be back!

As always, customer service was great!

Swedish Automotive did a great job diagnosing the source of my problem, communicating the cost and time to repair and then delivered my repaired car sparkling clean at the cost and time promised. I will definitely return.

Very thorough job. Excellent communication and organization. I will continue to take my car here for future service.

Very thorough. Excellent communication and organization. I will continue to bring my car back for future service.